Fri-22-04-2016, 11:56 AM
(Fri-22-04-2016, 09:13 AM)chris_and_julie Wrote: Thanks Fred - that's the information I need. I have just had an online chat with an Orange man. He was very tolerant of my French writing skills (including poor spelling and a lack of accents!) and we made excellent progress. Typing answers/comments in French in real time certainly puts the pressure on you!
In short, he can't find the old phone line on their database so we need a new line at €69. We can then take advantage of the Livebox Zen offer and the installation cost will be billed on the first bill.
Now all I need to do is to find the hamster's birth certificate, my grandparent's marriage certificate and a bill from my tailor dated in the last five minutes before attacking the Office shop in Poitiers.
Good stuff Chris.
It sounds like you know the drill about proving your ID