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Swapping Orange to SOSH for internet and phone

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Swapping Orange to SOSH for internet and phone
chris_and_julie Offline
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#1
Fri-16-02-2024, 14:01 PM
Bonjour

Some considerable time ago Brian gave me some very helpful information and asked me to write about my experience of moving from Orange to SOSH for our landline and internet broadband.

So first of all an apology it was a considerable time ago - I will blame the intervening year on wanting to test the swap over for issues and problems but truthfully, laziness was involved somewhere!

The salient point is that it was a painless swap over, and a year later, there have been no problems whatsoever.  The beauty of the swap is that SOSH is a division/company under the Orange umbrella and is significantly cheaper for virtually the same service.

I was able to log onto the SOSH website with my Orange credentials and begin the swap over online.  I was able to pick a date and time for the swap over so that was helpful.  I did have to make use of an online translation app a couple of times but it was all relatively simple.  All the paperwork was sent by email rather than needing to visit any Orange Boutiques.   The swap over meant we lost the internet and the phone for about one hour but that was to be expected.  The cost in November 2022 was then €19.99 for a copper line Internet and €29.99 for their fibre broadband.  There

So a year later, some thoughts - I* wish I had done it sooner!  Swapping in October 2022 saved us €17 immediately from what we were paying Orange and we have not had any problems.  I had ticked the box on the application to say that I wanted the monthly payments to come from the same bank account and there wasn't even a hiccup there.  The only downside is that SOSH are totally online and there are no shops/boutiques or an English-speaking helpline but that wasn't been an issue for us.  We also had to send back the TV that we never used and Orange provided a postage paid label for that

There has been a price rise (obviously!) and we now pay €20,99 per month which is still very cheap compared to Orange.  It also gives us unlimited calls to landlines in mainland France and to landlines in over over 100 destinations including Europe, USA, Canada, Morocco, Turkey, Morocco, Turkey and China.

Chris
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Brian Offline
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#2
Thu-22-02-2024, 16:49 PM
I'm glad it all worked out! I remain very pleased with the service I receive from Sosh...
Brian
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Peter_Grimsditch Offline
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Joined: Oct 2021
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Location: Saint Léomer
Speaks French: Fluent
#3
Fri-12-07-2024, 22:29 PM
(Fri-16-02-2024, 14:01 PM)chris_and_julie Wrote: Bonjour

Some considerable time ago Brian gave me some very helpful information and asked me to write about my experience of moving from Orange to SOSH for our landline and internet broadband.

So first of all an apology it was a considerable time ago - I will blame the intervening year on wanting to test the swap over for issues and problems but truthfully, laziness was involved somewhere!

The salient point is that it was a painless swap over, and a year later, there have been no problems whatsoever.  The beauty of the swap is that SOSH is a division/company under the Orange umbrella and is significantly cheaper for virtually the same service.

I was able to log onto the SOSH website with my Orange credentials and begin the swap over online.  I was able to pick a date and time for the swap over so that was helpful.  I did have to make use of an online translation app a couple of times but it was all relatively simple.  All the paperwork was sent by email rather than needing to visit any Orange Boutiques.   The swap over meant we lost the internet and the phone for about one hour but that was to be expected.  The cost in November 2022 was then €19.99 for a copper line Internet and €29.99 for their fibre broadband.  There

So a year later, some thoughts - I* wish I had done it sooner!  Swapping in October 2022 saved us €17 immediately from what we were paying Orange and we have not had any problems.  I had ticked the box on the application to say that I wanted the monthly payments to come from the same bank account and there wasn't even a hiccup there.  The only downside is that SOSH are totally online and there are no shops/boutiques or an English-speaking helpline but that wasn't been an issue for us.  We also had to send back the TV that we never used and Orange provided a postage paid label for that

There has been a price rise (obviously!) and we now pay €20,99 per month which is still very cheap compared to Orange.  It also gives us unlimited calls to landlines in mainland France and to landlines in over over 100 destinations including Europe, USA, Canada, Morocco, Turkey, Morocco, Turkey and China.

Chris
Reply
Peter_Grimsditch Offline
Member
Joined: Oct 2021
Posts: 53
Threads: 8
Likes: Listening and talking, dogs, calvados,
Sex: Male
Location: Saint Léomer
Speaks French: Fluent
#4
Fri-12-07-2024, 22:43 PM
(Fri-12-07-2024, 22:29 PM)Peter_Grimsditch Wrote:
(Fri-16-02-2024, 14:01 PM)chris_and_julie Wrote: Bonjour

Some considerable time ago Brian gave me some very helpful information and asked me to write about my experience of moving from Orange to SOSH for our landline and internet broadband.

So first of all an apology it was a considerable time ago - I will blame the intervening year on wanting to test the swap over for issues and problems but truthfully, laziness was involved somewhere!

The salient point is that it was a painless swap over, and a year later, there have been no problems whatsoever.  The beauty of the swap is that SOSH is a division/company under the Orange umbrella and is significantly cheaper for virtually the same service.

I was able to log onto the SOSH website with my Orange credentials and begin the swap over online.  I was able to pick a date and time for the swap over so that was helpful.  I did have to make use of an online translation app a couple of times but it was all relatively simple.  All the paperwork was sent by email rather than needing to visit any Orange Boutiques.   The swap over meant we lost the internet and the phone for about one hour but that was to be expected.  The cost in November 2022 was then €19.99 for a copper line Internet and €29.99 for their fibre broadband.  There

So a year later, some thoughts - I* wish I had done it sooner!  Swapping in October 2022 saved us €17 immediately from what we were paying Orange and we have not had any problems.  I had ticked the box on the application to say that I wanted the monthly payments to come from the same bank account and there wasn't even a hiccup there.  The only downside is that SOSH are totally online and there are no shops/boutiques or an English-speaking helpline but that wasn't been an issue for us.  We also had to send back the TV that we never used and Orange provided a postage paid label for that

There has been a price rise (obviously!) and we now pay €20,99 per month which is still very cheap compared to Orange.  It also gives us unlimited calls to landlines in mainland France and to landlines in over over 100 destinations including Europe, USA, Canada, Morocco, Turkey, Morocco, Turkey and China.

Chris


Hi you two {and Brian}

I have been using SFR for the past 4-5 years mainly for data (100GB a month) and the usual range of unlimited calls and SMS, through only in mainland France. I pay €13,99. My attempts to use it to connect to TF1 and ARTE were fruitless and of course without a VPN or a Firestick connection UK TV was out of the question. My SFR deal is also online only though this has never been a problem.

What data download allowance is included on your €20,99 per month and is it good enough for live streaming ?

Ciao for now

Peter
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