Mon-06-11-2017, 17:55 PM
Not sure I fully understand, but I think the 10% reduction has only been going for about 6 months or so, so "year on year" increases are not related to the new contract. I also think that current bills are in fact estimates (unless you personally send in ACTUAL monthly readings, so there may well be an overestimation, resulting in an (eventual) credit. A 10% reduction may well be in effect.....others NOT on the new contract will be paying a higher tariff than you.............
The lady in the Soregies office is usually very helpful, and may be able to clarify.....
The lady in the Soregies office is usually very helpful, and may be able to clarify.....