AMF Mixed Topics
Thu-13-07-2017, 16:52 PM
Reporting back.
I went to Orange at Auchan in Poitiers with my old Livebox and the code the English help line had given me and was givena new Livbox and told I could keep the old cables for ethernet, etc. All they wanted was the box and electric cable.
I plugged it in, entered the code and pass also given to me by the English help line on my computer and was up and running in a few minutes.
The lady from the English help line has phoned today as she said she would and asked if I had any problems. She made sure I was happy and the internet and phone were working as they should, and just as I thought (Here comes the sales pitch) she said if you have anyo other problems don't hesitate to call us.
So yep I take it all back what I have said about the Orange English speaking helpline in the past. They have given me excellent service, and hopefully will continue to do so to others.
I went to Orange at Auchan in Poitiers with my old Livebox and the code the English help line had given me and was givena new Livbox and told I could keep the old cables for ethernet, etc. All they wanted was the box and electric cable.
I plugged it in, entered the code and pass also given to me by the English help line on my computer and was up and running in a few minutes.
The lady from the English help line has phoned today as she said she would and asked if I had any problems. She made sure I was happy and the internet and phone were working as they should, and just as I thought (Here comes the sales pitch) she said if you have anyo other problems don't hesitate to call us.
So yep I take it all back what I have said about the Orange English speaking helpline in the past. They have given me excellent service, and hopefully will continue to do so to others.