Rubbish bils

[tersu]

Anyone else had their rubbish bills showing collections for black bins that they haven’t made ?
Our schedule shows 6 pickups when we have in fact only put the bins out 5 times with rubbish in them (we have lockable bins in the main road)
Also some of the dates are wrong - I am requesting a revised schedule but wondered if I was alone !

[Brian]

My bills have been accurate so far, and I keep a careful record of when I put the bins out - typically once a month or sometimes less.
I wonder if someone else has managed to break into your roadside bins?

If you log into your account, you can click on 'Ma production de déchets' in the top menu, and on the next page 'Voir mes levées' at the bottom of the page and you'll see exactly what they claim to have collected. I've always found them to be pretty helpful when I contacted by email at [email protected]

Let us know how you get on - and good luck!